Our COVID-19 Response
Our COVID-19 Response
“I have always found Caterlink easy to use and deal with. Their prices are competitive and they are just a reliable company to deal with. When I am dealing with Adam, he gets back to me quickly with any information that I may require. If they don't have what I require in stock, they will let me know and give me a time frame of when to expect delivery. If they say it will be a week then it is in a week. I usually do my ordering via email and they are always prompt in replying. I have maybe 3-4 commercial kitchen providers I can choose from, but based on what I have just told you these are the reasons why I choose to deal with Caterlink.”
“I haven't had a bad experience at all when I have dealt with Caterlink. I have always got what I have been after and they are always able to get it to me in timely manner. Their customer service over the phone and via email is always very prompt and they always provide me with the information I require the first time. Their product knowledge is good and they can always supply us with what we need like, pie warmers and dishwashers. The quality of the equipment is good.”
“Caterlink were able to deliver on a project for us in regards to them fitting out a whole kitchen for me. They had the product and the equipment that I needed. The rep came out to us and was very helpful. They recommended products that would suit the space and designed the kitchen. They fitted the kitchen in the timeframe that they said they would. I am actually in negotiations with them again about some equipment.”
“Their products are great, There is only 2 or 3 companies I consider when purchasing anything, but Caterlink is always the cheapest and fastest to reply to any enquiries. I also like the pre-owned section where I can pick up easy fixes for work.”
“The Caterlink team is very helpful. They provide you with great customer service. They went out of their way to ensure I had what I needed. I am very happy with the products I received and they are of a high quality standard.”
“I find that the best thing about shopping at Caterlink is that the staff were very friendly and approachable, which is hard to find in a lot of retail stores/showrooms. Everything was set out nicely, nothing was too expensive and no one put any pressure on me to buy things, which means they're not just all about sales. ”
“The range of product that Caterlink offers is what made me go there in the first place. I found all of the prices to be very good compared to other places I had visited. The delivery time was really quick, so everything was able to get set-up in no time.”
“I am very happy with the services that Caterlink has provided me with. The staff are efficient with anything I ask of them. They respond to emails and provide information when I need it in a prompt timeframe. If I ring Adam to get a price over the phone he will answer me then and there. They have even held onto equipment as well as our site wasn't ready. I had to order a hot and cold display for a kebab shop and they were able to help me out. I also recommend our clients to go to Caterlink.”
“ I have done a lot of buying off of Caterlink, like deep fryers and other equipment, and have never had any problems. I live in the country and I have never had any issues getting the equipment and it is always delivered in a timely manner. A lot of time I make an order online and I ring them up and they are prompt in doing what is required. If an issue has occurred and it is under warranty, I have never had an issue getting it fixed under warranty. The times I have been into the showroom the staff have been very helpful. The price of the equipment is very competitive.”
We’ve built a team to ensure the odds of success are always in your favour. As industry professionals with over 40 years of business knowledge, we aim to take the nitty gritty of your project into our own hands and let you focus on the more important parts of your business… like the food! From your small café builds to massive projects like Optus stadium, we accomplish projects of all size all over Australia.
Money shouldn’t dictate your choice of quality commercial kitchen equipment and service and it doesn’t have to. By opting into our Rent It Today financing option, we help you leverage more bang for your buck and pair you with the commercial kitchen equipment you need most. Gain immediate access to benefits such as low weekly tax-deductible payments, flexible terms, and warranty coverage for the term of your rental.
You can access our product offering online, anytime from anywhere. With a growing product library of over 4,000 products, purchase online, connect with our Melbourne office or come into our WA showroom and say g’day. In-store pickup, delivery, and installation services are all available at your request.
