FAQs

Caterlink offers a full range of in-house services to meet the needs of the modern day, contracting at all levels.

Commercial Kitchen & Bar Design Planning – Whether you need a new kitchen concept or review an existing design, our team consists of experienced chefs and sales consultants to assist you in the design of your project.

Project Management – Our team of project managers have over 70 years of experience in commercial kitchen. Our comprehensive project capabilities ensure a smooth and professional kitchen construction process from start to finish, encompassing design, equipment selection and procurement, detailed drawing services, as well as project coordination and management.

Commercial Equipment Supply– We provide a diverse range of top-notch commercial kitchen equipment products in Australia, featuring an extensive selection tailored for commercial kitchen needs. Furthermore, we’re capable of delivering customised equipment solutions to meet specific requirements.

Installation & Training – When you choose to obtain commercial kitchen equipment from Caterlink, you can arrange for delivery, schedule pickups, and request installation services. Furthermore, we can organise experienced trainers to guide you in mastering the culinary skills required to make the most of your new commercial kitchen equipment.

Showroom – Visit our showrooms in Osborne Park, Footscray, and Dandenong to discover an extensive selection of commercial kitchen equipment for you to browse and compare. Our experienced team is ready to assist you in identifying the products that align perfectly with your requirements.

Kitchen Demos – Our showroom regularly hosts product demonstrations for commercial kitchen equipment. Feel free to inquire and book a slot for an upcoming event.

Warranty Coordination – Caterlink’s Warranty Coordination team is dedicated to reducing the time, stress, and complexity associated with initiating a warranty service request.

RIT Finance – Caterlink’s in-house Rent-it-Today (RIT) solution offers businesses a flexible financial option. By using RIT, you avoid paying a large sum of money upfront to purchase equipment. Instead, you incur an ongoing monthly expense at a competitively affordable rate. If you’re looking for financial flexibility with numerous additional benefits, RIT is the ideal solution

No project is too small or too large for Caterlink to tackle. Visit our services page for a complete overview of what we offer.

Caterlink is your destination for a comprehensive selection of top-quality commercial kitchen equipment, ensuring your culinary space is equipped for excellence. Our diverse range includes:

Cooking Equipment – Explore cutting-edge cooking solutions that cater to every culinary need, from advanced stovetops to versatile ovens and grills.

Food Preparation Equipment -Elevate your food preparation processes with our range of efficient and reliable equipment, designed to streamline your kitchen workflow.

Refrigeration Equipment -Keep your ingredients fresh and your kitchen organized with our state-of-the-art refrigeration solutions, including refrigerators, freezers, and cold storage options.

Beverage and Drink Equipment –We have a diverse selection of beverage and drink equipment, including coffee makers, blenders, and dispensers.

Benchtop Cooking Equipment – Maximize space efficiency without compromising on functionality with our compact and powerful benchtop cooking equipment.

Servery and Food Display – Showcase your culinary creations in style with our servery and food display options, designed to enhance the visual appeal of your offerings.

Stainless Benches and Sinks – Ensure hygiene and durability in your kitchen with our premium stainless benches and sinks, providing a robust and easy-to-maintain workspace.

Ice machines – We have a wide range of cutting-edge ice machines, ensuring your establishment has a constant and reliable supply of ice for various applications.

Dishwashers & Glasswashers – We take pride in being a trusted partner for energy-efficient, durable commercial dishwashers and glass washers. Browse our range today. 

Accessories – Discover a range of accessories to complement and enhance your kitchen setup, from utensils to cutting-edge technology designed to optimize your culinary operations.

Visit our showrooms in Perth, Footscray, and Dandenong, or shop online. If you’re unsure about which equipment to choose, contact us now, and one of our experienced sales consultants will assist you.

There are lots of factors to consider when choosing kitchen equipment. We created a comprehensive guide on commercial kitchen equipment to purchase and use, benefits, and more. Check it here.

Majority of the products listed for sale online are considered stock items by Caterlink and our suppliers. However, stock levels do fluctuate. As part of our quoting procedure we will always advise you as to product availability and lead times.

To find a product’s data sheets, visit Shop Online, search for the product and once you’ve landed on the product page, scroll to the ‘Downloadables’ section. This is where you’ll find the information you’re looking for. Download the specific specs you’re after and you’re good to go!

When you purchase from us, all of your commercial goods are supported by the manufacturer’s warranty period and any terms and conditions specified as applicable under the warranty.

Click here for the warranty log form, warranty information, and direct supplier/manufacturer service lines.

While we make every effort to ensure all information on our website is accurate and up-to-date, information for our products is subject to third party mistakes or human error. With over 4,000 items readily available for you to view online, and all pricing, images, and brochures of any kind supplied by external resources, there are very rare circumstances where information may be incorrect.

We consistently update our website, catalogues and advertisements so they remain precise, but as a customer who is purchasing our product, you hold a responsibility to ensure the product and it’s correlating information are correct. If you notice any unusual or suspect information presented please let us know.

All goods sold by Caterlink remain in the property of Caterlink until they are paid for in full.

Troubleshooting common issues with commercial kitchen equipment is crucial to ensure smooth operations and prevent disruptions in a busy kitchen environment. Here’s a general guide on how to troubleshoot common problems:

1. Check the power supply – Ensure the equipment is properly plugged in and receiving power. Check circuit breakers and fuses to ensure they are not tripped or blown.
2. Check the manual guide – Refer to the equipment’s user manual for troubleshooting tips and guidelines provided by the manufacturer.
3. Clean the equipment – Regularly clean and maintain equipment according to the manufacturer’s guidelines. Accumulated grease, debris, or dirt can lead to malfunctions
4. Consult our Warranty Support Department – If the issue persists or if you’re uncertain about troubleshooting steps, you can contact our certified industry experts.

We have an incredible amount of stock on display in our Perth Showroom. Just be sure to call us to ensure that equipment you wish to inspect is available. Not all product online is available for viewing in person.

Majority of our equipment have very specific water or energy requirements that aren’t incorporated or available in your average home, therefore we don’t recommend using equipment meant for commercial use for anything other than exactly that.