Supporting our Melbourne Showroom and Experience Centre, our Victorian warehouse plays a critical strategic role in ensuring timely, reliable delivery for showroom customers, online orders and large-scale project installations across the state and beyond.

More than simply a storage facility, the warehouse is the operational heart of our Victorian business, helping us deliver our 10/10 customer experience promise at every stage of the journey.

Spanning 1500 m², the warehouse has been designed with increased capacity to better support Victoria’s growing hospitality, healthcare, education and commercial kitchen sectors. This added space allows for improved stock holding, faster dispatch times and more efficient coordination for projects of all sizes.

From café fit-outs and restaurant refurbishments to major commercial kitchen installations, the warehouse team works closely with sales, project management and logistics to ensure every delivery arrives on time and in full.

According to Mark Bovezza, Operations VIC, the warehouse and team is an important step in strengthening service standards across the region:

“
Our warehouse is central to the way we support customers across Victoria. Strong receiving processes, quality checks and accurate inventory management are fundamental to ensuring every order is delivered efficiently and exactly as expected. By strengthening our operational capability, we are improving speed, reducing risk and creating a more seamless experience across showroom enquiries, online orders and project delivery. It reflects our commitment to trust, service excellence and sustainable growth.”

Investing in People and Growth

Caterlink is pleased to announce the promotion of Alex Ross Smith to Warehouse Supervisor, effective from 29 April 2026.

Alex steps into the role after consistently demonstrating strong commitment, operational excellence and a close alignment with Caterlink’s culture and values.

Alex’s promotion reflects Caterlink’s commitment to creating clear pathways for career progression and long-term opportunities within the business.

“
I am grateful for the opportunity to grow within Caterlink and take the next step in my career. I am looking forward to continuing to support our Victorian customers and team as we grow.”

Further supporting this growth, former Victorian Warehouse Supervisor Simone Panepinto will be joining the team in Western Australia, reinforcing Caterlink’s focus on internal mobility and retaining valuable knowledge across the organisation.

“
It has been an incredible journey within the warehouse team here in Victoria. I am grateful for the opportunity to remain part of the Caterlink family as I transition into the WA team. I leave with great connections and look forward to making new ones in WA.”

This transition allows Caterlink to continue building capability across both states while keeping trusted expertise within the business.

Every Delivery Represents Our Brand Promise: A 10/10 Experience, Every Time

The warehouse has also recently welcomed a new delivery truck, increased transport capacity and improving operational efficiency across metropolitan and regional Victoria.

With greater delivery capability, the team is better equipped to meet increasing demand while maintaining the high standards Caterlink is known for.

For many customers, the delivery experience is one of the most visible touchpoints with our business.

That’s why every interaction matters.

The Warehouse Driving Caterlink’s Service Across Victoria

Investing in People and Growth

Every Delivery Represents Our Brand Promise: A 10/10 Experience, Every Time

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