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OUR COVID 19 RESPONSE

Safety is and always will be paramount to our business

We want to reassure you that Caterlink is applying all necessary precautions, as detailed by the Department of Health, to ensure our staff and customers are protected from the effects of coronavirus (COVID-19).

There is much uncertainty as to the ripple effect this virus will have in our industry, however, regardless of the setting, Caterlink will continue to work at capacity to meet all customer requests.
We remain 100% operational. Our supply chain and manufacturing lead times are monitored daily and thus far have not impacted business as usual.
We have ample stock on hand and are here to help you amend your kitchen as needed in order to weather this unprecedented season.
Please order online where possible, or contact us by phone and/or email so we can help you process your requests. Our showroom is open for visitors, but you will be asked to practice social distancing and properly sanitise if touching equipment during your visit.

Until further notice, our business will be enforcing the following procedures

  • Flexible working arrangements are in place to ensure the safety of our team, clients, and suppliers. Those that are able to work remotely, now do.

  • We request any non-essential visits are now handled over the telephone or via video conferencing.

  • Prior to entry, all visitors will be asked to comply with our hygiene requirements and no physical contact will be made with any deliveries to or from our office.

  • Social distancing is required upon entry into our building. Staff and any visitors are intentionally isolated from one another, adhering to 1.5m distance and no physical contact.

As a business, we are assessing the situation daily and facilitating changes to our operations, hygienic practices and safety requirements as needed.
The change of routines and regular patterns in our industry now require we act together to overcome such uncharted territory. Let’s come together and support one another during this time.

Business Resources to Navigate COVID-19

As specified by the government, associations, and advisors within our industry, these resources can help your business during the Coronavirus.